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Terms of Use

Last updated: 11 November 2026

1. Agreement

These terms apply to stratogenlabs.com and the Decision Style Profile at profile.stratogenlabs.com (the “Services”), run by Stratogen, LLC, a Nevada limited liability company (“Stratogen”, “we”, “us”). By using the Services, you agree to these terms and to our Privacy Policy. If you do not agree, do not use the Services.

These terms include an agreement to settle disputes by individual arbitration and a waiver of class actions (section 15).

2. Who can use the Services

You must be 18 or older and able to enter a binding agreement. If you use the Services for an organization, you confirm that you may accept these terms for it.

If you sign in to the Services, keep your login details safe. You are responsible for activity under your sign-in. Tell us at once if you think someone else has used it.

3. The Services

The website gives information about Stratogen and its services. The Decision Style Profile is a short questionnaire that shows how you tend to make important decisions, and where your approach fits the situation or needs to adapt. We may change, pause or stop any part of the Services at any time.

4. The profile is not advice

  • The profile is a tool for self-reflection. It shows tendencies, not fixed traits.
  • It is not a psychological assessment, a diagnosis, or medical, legal, financial or career advice.
  • The profile is still being researched and improved. Results and report content may change.
  • Do not use the profile, or anyone’s results, to decide on hiring, promotion, pay or dismissal.
  • You are responsible for the decisions you make. Get advice from a qualified professional when you need it.

5. Your answers and feedback

  • You keep the rights you have in what you write. You allow us to use your answers to create your result and report, and to study them with no names as described in our Privacy Policy.
  • When you describe a recent decision, do not include other people’s names, confidential information or anything you do not have the right to share.
  • If you send us ideas or feedback, we may use them without any obligation to you.

6. Our content

  • The profile, its questions and scoring, the reports, the website and their design belong to Stratogen or its licensors.
  • Part 2 uses the 7-item Actively Open-minded Thinking scale from Haran, Ritov & Mellers (2013), Judgment and Decision Making 8(3), used under CC BY 3.0.
  • You may keep, print and share your report for personal use. You may not copy, resell, adapt or give the profile to others, or run it for clients, without our written agreement.

7. Acceptable use

You agree not to:

  • break the law or help others to break it;
  • submit false, automated or bulk answers, or try to manipulate results;
  • copy, scrape or collect content or data from the Services;
  • reverse engineer the scoring or try to get around security or rate limits;
  • upload malicious code or interfere with the Services or other users;
  • use the Services to build a competing product.

We may suspend or stop your access if you break these terms.

8. Paid services

Workshops, sprints and other paid work are governed by a separate written agreement with you or your organization. If that agreement conflicts with these terms, that agreement wins. Payments are handled by our payment processor under its own terms.

Online sessions

These rules apply to sessions you book and pay for online:

  • Payment. You pay in full when you book, through our payment processor.
  • Free changes. You can cancel or reschedule free of charge up to 48 hours before the session starts. If you cancel in time, you get a full refund.
  • Late changes and no-shows. If you cancel or reschedule with less than 48 hours’ notice, or you do not attend, you pay the full fee and get no refund.
  • Late arrival. If you are more than 15 minutes late, the session still ends at its scheduled time.
  • If we cancel. If we cancel or must move a session, you choose a full refund or a new time.
  • Time zone. Session times are shown in the time zone you see when you book.

9. Emails

By giving us your email for your report, you agree to receive your report and related email notifications. You can unsubscribe from follow-up emails at any time with the link in each email.

The Services rely on third-party providers and may link to other sites. We are not responsible for their content, availability or practices.

11. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE FULLEST EXTENT THE LAW ALLOWS, WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT. WE DO NOT PROMISE THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE.

12. Limitation of liability

TO THE FULLEST EXTENT THE LAW ALLOWS:

  • WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA OR GOODWILL;
  • OUR TOTAL LIABILITY FOR ALL CLAIMS ABOUT THE SERVICES IS LIMITED TO THE GREATER OF USD 100 OR THE AMOUNT YOU PAID US FOR THE SERVICES IN THE 12 MONTHS BEFORE THE CLAIM.

Some places do not allow these limits, so they may not apply to you. A separate agreement for paid services sets its own limit.

13. Indemnity

You agree to cover our reasonable costs, including legal fees, from third-party claims caused by your breach of these terms or your misuse of the Services.

14. Ending these terms

You can stop using the Services at any time. We may suspend or end your access if you break these terms. Sections 4, 6 and 11 to 18 continue after these terms end.

15. Disputes

Talk first. Before starting any claim, email contact@stratogenlabs.com with the subject line “Dispute” and describe the problem and what you want. We will try to resolve it with you in good faith for 60 days.

Arbitration. If we cannot resolve it, the dispute will be settled by binding arbitration with one arbitrator, administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, held online or by video where possible, in English. Fees are paid as those rules set out. Either of us may still go to court to stop misuse of intellectual property.

Small claims. Either of us may bring an individual claim in small-claims court instead, if it qualifies.

No class actions. Claims may be brought only individually, not as a plaintiff or class member in any class, collective or representative proceeding.

If you live in the EEA, the UK, Japan or another place whose consumer laws give you rights that cannot be waived, those rights still apply.

16. Governing law

These terms are governed by the laws of the State of Nevada, USA, without regard to its conflict-of-law rules, and by the Federal Arbitration Act.

17. Changes to these terms

We may update these terms. We will post the new version on this page and change the “Last updated” date. Changes apply from that date. If you keep using the Services, you accept the new terms.

18. General

  • If any part of these terms cannot be enforced, the rest still applies.
  • We may transfer these terms as part of a merger or sale of the business. You may not transfer them without our written consent.
  • These terms and the Privacy Policy are the whole agreement between you and us about the Services, except where a separate agreement covers paid services.
  • If we do not enforce a right, we do not give it up.

19. Contact

Stratogen, LLC · contact@stratogenlabs.com